About Us
The Better Way Started Here
Hi, I’m Mark Mertel. I started My Best Referrals Group (MBR) to offer a better way to find trusted professionals in nearly every business category for home, business, and personal needs. Unlike random online directories, providers in the MBR Directory must be invited by an existing MBR member provider who vouches for their excellence. If you spoke with an MBR member provider, just like a good friend, they would tell you, “This is who I would use!”
My Best Referrals was born from a simple but powerful idea—that great work deserves great referrals, and great clients deserve better ways to find them. This isn’t a list. It’s a community. A hand-curated network built on real relationships, not search engine results.
No more guesswork. No more gambling.
Contact your preferred provider directly or utilize your personal concierge — either way, you’re matched with trusted professionals we’d recommend to our own families.
“I launched MBR upon recognizing that the most reliable referrals came from people I trusted—friends and colleagues—who consistently provided excellent recommendations. I thought, “Why rely on strangers or unpredictable sources when I can access trusted referrals?” As a result, I assembled a group of trusted professionals, and we began sharing referrals among ourselves. Over time, we expanded this trusted network to include more providers and made it accessible to our clients, giving birth to MBR”
– Mark Mertel, Founder & CEO –
The MBR Team
Our leadership and concierge team come from both service and business backgrounds. We’re people who understand what it means to deliver great work, and to expect it in return.
Built on Trust. Backed by Values.
The Principles That Guide Us
At My Best Referrals, we believe quality work speaks for itself—and the best way to grow is by delivering excellence again and again.
Everything we do is grounded in these core values:
Trust & Accountability
We only recommend people we trust—and we hold them to a high standard of excellence.
Quality Over Quantity
We don’t flood you with names—we shortlist the best ones.
Mutual Respect
We partner with providers who treat clients the way they want to be treated.
World Class Service
From your first request to final follow-up, we make the process seamless, respectful, and stress-free.
This isn’t just a directory. It’s a community of highly regarded professionals who have
created a new standard for how service relationships should work.
Every person on our team is here to make your life easier—and your referrals the best you have ever had.
Rooted in Community.
Committed to Impact.
We believe doing good work goes hand
in hand with doing good.
